FAQs

My Account & My Orders +
You can easily manage your account, track orders, view order history, and update personal details by logging into your SHEHE account.
Shipping & Tracking +
Once your order is shipped, tracking details will be shared with you via email and WhatsApp. Delivery timelines may vary depending on your location.
Return and Replacement Policy +
Products can be returned or exchanged within 7 days of delivery, subject to our return and exchange policy.
Cancellation Policy +
Orders can only be cancelled before they are shipped. Once dispatched, cancellation requests may not be accepted.
Washcare Instructions +
Wash garments inside out in cold water using mild detergent. Avoid bleach and direct sunlight drying for longer-lasting fabric quality.
Contact Us +
Need help? Contact us anytime on WhatsApp at 9219361708.