Privacy Policy

This Privacy Policy ("Policy") is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011. This Policy is an electronic record under the Information Technology Act, 2000 and does not require any physical or digital signature.

Introduction

The online store “SHEHE” (“Website” or “Online Store”) is owned and operated by SHEHE Fashion operating under the laws of India.

Users are requested to carefully read and understand this Policy before using or accessing the Website. Through this Policy, SHEHE explains how user information is collected, used, stored, and protected while providing services through the Website.

By using the Website, users agree to this Privacy Policy and consent to the collection and use of information in accordance with this Policy. SHEHE reserves the right to modify or update this Policy at any time without prior notice.

User Information

“User Information” includes personal information that can identify or contact a user, including but not limited to:

Full name
Email address
Phone number
Shipping and billing address
Payment details
Purchase history
Device and browser information

Users may choose not to provide certain information; however, some services on the Website may not be accessible without it.

SHEHE collects User Information when users:

Create an account
Browse products
Place orders
Contact customer support
Subscribe to newsletters
Participate in campaigns, offers, or giveaways
Submit reviews or comments

Cookies

The Website may use cookies and similar technologies to improve browsing experience, remember user preferences, analyze website traffic, and personalize product recommendations and advertisements.

Users can disable cookies through their browser settings; however, some Website features may not function properly.

Use of Information

User Information is primarily used to:

Process and deliver orders
Provide customer support
Improve website functionality and shopping experience
Send order updates and notifications
Prevent fraud and unauthorized activities
Conduct analytics and research
Send promotional offers and marketing communications
Personalize advertisements and recommendations
Comply with legal obligations

SHEHE does not sell or trade User Information to third parties.

Disclosure of Information

SHEHE may share User Information with:

Delivery and logistics partners
Payment gateway providers
Technology and hosting service providers
Marketing and analytics partners
Legal authorities if required by law

Information may also be shared in the event of a merger, acquisition, restructuring, or business transfer.

Security

SHEHE takes reasonable security measures to protect User Information from unauthorized access, misuse, or disclosure. However, no internet transmission or electronic storage system is completely secure.

Users are responsible for maintaining the confidentiality of their account credentials and passwords.

Third-Party Links

The Website may contain links to third-party websites or services. SHEHE is not responsible for the privacy practices, policies, or content of such external websites.

Users are encouraged to review the privacy policies of third-party websites before sharing personal information.

User Rights

Users may:

Access or update their account information
Request deletion of their account
Opt out of marketing communications
Contact customer support regarding privacy concerns

Data Retention

SHEHE may retain User Information for as long as necessary to fulfill services, comply with legal obligations, resolve disputes, and enforce agreements.

Children’s Privacy

The Website is not intended for individuals under the age of 18. SHEHE does not knowingly collect personal information from minors.

Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes arising under this Policy shall fall under the jurisdiction of the appropriate courts.